The uncertain economy has made it absolutely vital for small businesses to manage their cashflow as effectively as possible. Poor cashflow planning makes it easy for a small business to lose track of their finances and they can very quickly run into some serious problems that could threaten the future of their business. Here are [...]
Any business that embarks on a project without prior planning is being at the very least careless, or perhaps even wilfully reckless. Without good planning it is easy to veer off-course or get distracted, plus it becomes increasingly difficult to evaluate the success of the project. With this in mind, here are some planning tips [...]
No business can succeed in today’s competitive environment without clear aims and goals. Getting distracted or losing sight of what constitutes the core business can easily lead to strains on business finances and a scatter gun approach to marketing.Natural planners in business are a rare commodity. Any small business owner should be focused on sales [...]
One of the difficulties faced by any small business is being able to analyse the effectiveness of their activities. The good news for online businesses of today is that cheap and powerful analytical tools are available that can accurately measure the success of their marketing. Here are some reasons why analytics are important: Forecasting: You [...]
Each organisation will manage its customer helpdesk in a slightly different way. However as the move to outsourced customer service models and online helpdesk software continues, customers look set to expect an ever improved experience. A list of 5 tips to consider when building your helpdesk function follows: 1. Look for software support – forget [...]
For many entrepreneurs, invoicing is an essential part of running a business. Without good invoicing it is impossible for them to receive payment in a timely fashion. Here are some valuable tips for any small business that wants to improve its invoicing: Itemisation: An itemised invoice will make it much clearer about what you are [...]
The ability to provide excellent personalised customer service is one of the main advantages that a small business has over its large competitors. Here are some tips for making sure that your small business provides the best possible customer service: Build a relationship: It is important to establish a rapport with your customer base, even [...]
